How we work.

The First Step

As WordPress developers we will try to give you the best service possible.
We will invite you to join an initial consultation meeting which is free.
During this meeting we will try to find out your goals and what you need.
We will explain what we at 289 Web Design think you and we need to do to achieve that goal.

If you already have a Website

If you already have a website that you think is not working for you, we also do website consulting.
Allow us to look at it and see if we can help you improve your company’s internet exposure, giving you a chance to increase sales.
Or we can build a new site using some material from a website that you are currently using if you prefer to use some of the original content.

When a contract is signed

Should you wish to contract us to create your website, and a contract is agreed and signed.
Our initial questions help you understand the kind of information we need.
We will agree the structure, look and required functionality of your website.
We will plan it’s construction, and agree the timetable for it’s completion.
This will help us both understand what is expected and when.
At this point we request a 50% initial payment, before beginning work, this initial payment is not refundable, once the build process has started.

During The Build Process

During the build process we will keep you engaged with the progress of the website.
We will ask you to look it over to make sure it’s what you expected, and to allow you to check that any changes you requested during the build process have been made.
We might need additional information to during the build process.
Once the build process is complete we can help you with your hosting choices.

Hosting Options for your Website

We can contract a hosting company on your behalf, or, you can contract a hosting company directly, to arrange to have your website hosted.
We can help with migrating an existing website to a new hosting company from your current one if you need us to.
The migration can take more time than you might have and can be complicated, allow us to help you.

It’s LAUNCH Time!

When the build finalizes, it time to double check functionality, and it’s responsiveness, so that it looks good on PC’s, tablets and cell phones.
Once you are happy with your final check of the website, it’s LAUNCH time!

Suggestions for a Care Plan

We suggest that, because the software used to create your website is updated for security and functionality reasons, same as the apps on your smartphone, you sign up for one of our website care packages.
Once signed up we will look after all updates, backups and make sure that your site is working correctly.
Or, if you prefer, we can train you or a member of your staff to look after the website.
But we advise that any changes or updates should be carried out at least once a month.

Keeping Costs Low

289 Web Design is able, through our company structure, to keep our costs lower than many web design companies.
We aim to pass these savings onto our customers, because we know that saving money is important to companies small and large alike.

Honesty

We aim to be totally honest with clients, in all our business practices.
We find this builds a better relationship with clients.
If for any reason we cannot service your request and expectations, we have business partners that may be able to help you, and we would introduce you to them.
They may be better suited to your needs or financing.

A Local Company

We are a local company.
We believe this helps client and company relations.
It’s always nicer to be able to meet face to face.
This way there is less chance of any confusion creeping into any agreements/expectations.
We can come to you, you can come to our registered office in downtown San Antonio, or we could meetup somewhere neutral.

Care Plans

After we have built your website and it has gone live we are able to offer our quality care plans.
These are specifically put together to keep your website safe and secure and working correctly.

 

Here you will find an explanation of what we do.  You may have questions and we answer the questions we are most frequently asked. There is a page for our ‘initial questions‘ we ask them so it gives us an idea of what you are looking for and what you have collected to be included in the website, your answers will be e-mailed to us automatically. Don’t worry if you cannot answer them all, we’ll discus them in our first meeting anyway.  We also offer quality care plans to keep your website safe, secure and up to date once it is live. We also do SEO. There is a page explaining our privacy policy which tells you how we control and secure any data you might supply to us during the website build process.